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Rewterz Threat Advisory – CVE-2019-15083 – Zoho ManageEngine ServiceDesk Plus Vulnerability

Severity

Medium

Analysis Summary

Zoho ManageEngine ServiceDesk Plus is vulnerable to cross-site scripting, caused by improper validation of user-supplied input. A remote authenticated attacker could exploit this vulnerability using a specially-crafted URL to execute script in a victim’s Web browser within the security context of the hosting Web site, once the URL is clicked. An attacker could use this vulnerability to steal the victim’s cookie-based authentication credentials.

Impact

Cross-Site Scripting

Affected Vendors

Zoho

Affected Products

  • Zoho ManageEngine ServiceDesk Plus 10.5
  • Zoho ManageEngine ServiceDesk Plus 10.4
  • Zoho ManageEngine ServiceDesk Plus 10.3
  • Zoho ManageEngine ServiceDesk Plus 10.2
  • Zoho ManageEngine ServiceDesk Plus 10.1

Remediation

Upgrade to the latest version of Zoho ManageEngine ServiceDesk Plus (11.1.4 or later).