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Multiple Cisco Finesse Vulnerabilities

Severity

Medium

Analysis Summary

CVE-2024-20405 CVSS:4.8

Cisco Finesse is vulnerable to cross-site scripting, caused by improper validation of user-supplied input. A remote authenticated attacker could exploit this vulnerability using a specially crafted URL to execute script in a victim's Web browser within the security context of the hosting Web site, once the URL is clicked. An attacker could use this vulnerability to steal the victim's cookie-based authentication credentials.

CVE-2024-20404 CVSS:7.2

Cisco Finesse is vulnerable to server-side request forgery, caused by improper validation of user-supplied input for specific HTTP requests. By sending a specially crafted HTTP request, an attacker could exploit this vulnerability to conduct SSRF attack to obtain limited sensitive information for services that are associated to the affected device.

Impact

  • Gain Access
  • Cross-Site Scripting

Indicators of Compromise

CVE

  • CVE-2024-20405
  • CVE-2024-20404

Affected Vendors

Cisco

Affected Products

  • Cisco Unified Contact Center Enterprise
  • Cisco Packaged Contact Center Enterprise
  • Cisco Unified Contact Center Express
  • Cisco Finesse 12.6(2)

Remediation

Refer to Cisco Security Advisory for patch, upgrade or suggested workaround information.

Cisco Security Advisory